I am not your enabler
The Internet Movie Database (IMDb) is doing away with its message boards:
IMDb is the world’s most popular and authoritative source for movie, TV and celebrity content. As part of our ongoing effort to continually evaluate and enhance the customer experience on IMDb, we have decided to disable IMDb’s message boards on February 20, 2017. This includes the Private Message system. After in-depth discussion and examination, we have concluded that IMDb’s message boards are no longer providing a positive, useful experience for the vast majority of our more than 250 million monthly users worldwide. The decision to retire a long-standing feature was made only after careful consideration and was based on data and traffic.
The example James Pilant cited on his business ethics blog was that many IMDb members have effectively driven down the ratings of the new documentary film about James Baldwin. I Am Not Your Negro has been nominated for a Best Documentary Feature, has a 96/100 Metacritics rating, and a 97% rating on Rotten Tomatoes, but only 5.8 out of 10 on IMDb. When I look at the votes at this moment, some 585 have given it a perfect ten, 482 have voted it an awful one, and 300 or so members have voted at some number in between. Pilant’s source had the ones leading the tens about 400 to 300, but readers seem to have responded.
I will be sorry to see the boards go. I like to check on some old TV show like Sky King, or some actress who played a small part in The Time Travelers, and I usually learn some interesting tidbit. But it seems to be the rule that an interesting and informative core group will always be forced out by trolls and abusers. I like to peruse the videos on LiveLeak, but the comments section is a misogynistic, racist and jingoistic nightmare. I watch TYT Network, but the comments are infested by trolls who seem to either love or hate only Cenk or only Ana. And Gamergate, the anti-Social Justice Warrior movement came to light when women objected to being harassed on gaming sites.
I hear you thinking of suggesting moderation, but in my experience trolls are too smart to be held back by anything but a dedicated human moderator with nothing else to do. I like to read some comments sections, and I comment myself, but I’ve stopped feeling like I’m part of a community anywhere.